Accessibility Guide for Seven Stars, Penryn
info@sevenstarspenryn.co.uk | 01326 531398 www.sevenstarspenryn.co.uk
Contact for accessibility enquiries: Marc Bosch

WELCOME
A brew pub with rooms. The Seven Stars is a traditional pub with on-site micro-brewery, great pub food and a spacious outside terrace. The Seven Stars also features seven letting rooms’ act with their own character. The historical building dates back to 1540AD.
We are an independent business. Dogs are welcome inside the pub, only assistance dogs in our rooms.
AT A GLANCE
Level Access
- There is level access from:
- Main entrance to – bar area only
- Side entrance to – raised balcony area
- Terrace, side ally way entrance – 3 steps from footpath
Hearing
• Some staff have disability awareness training.
Visual
- The walls and the doors have white contrast onto a break.
- Some parts of the venue (our snug area) has quite low lighting.
• If reading glasses are required to read our menus, we are able to provide these upon request.
General
• Unfortunately we do not have an accessible toilet.
• Some staff have disability awareness training.
GETTING HERE
73 The Terrace
Penryn
Cornwall
TR10 8EL
TRAVEL BY PUBLIC TRANSPORT
- You can get to The Seven Stars by bus.. The bus stop is located right outside with regular routes around the nearby area including Falmouth (10 minutes), Penryn Campus (7 minutes) and further afield.
TRAVEL BY TAXI
You can get a taxi to drop you off and have access from the main road up a ramp to the footpath that leads to the pub.
The following taxi companies have a wheelchair accessible vehicle.
A2B TAXI – 01326 330 440 (local)
ABBACUS – 01326 212141 (local) 10am – 2pm Mon -Fri
TRAVEL BY TRAIN
- Penryn Train Station is just down the road, under 10 minutes’ walk or 3 minutes on the bus.
PARKING
There are several (free) car parks in the nearby area. Our nearest is Permarin Car Park, just 3 minutes’ walk.
Free Parking:
- Permarin Road Car Park (TR10 8BU) 5 min walk away, which is usually busy till 5pm
- Helston Road street parking (TR10 8ND) 2 min walk away
- Saracen Road street parking (TR10 8LW) 5 min walk away
Paid Parking is available on Commercial Road (TR10 8SB) 5 minutes walk away.

ARRIVAL
Main entrance – pub
The main entrance has level access.
- The door is 850mm wide (please note this is unfortunately less than 1000mm).
- The main door is side hung and is not automatic.

Main entrance – rooms
- To enter our rooms, there are three steps followed by further steps throughout the accommodation. Our rooms are not accessible due to this restriction of the historical building.
GETTING AROUND INSIDE
Visual Impairment – General Information
- We have white contrast markings onto break walls.
- Some parts of the venue (snug area) have quite low lighting.
Accessible Toilet
- There is unfortunately no toilet for disabled visitors.
Eating and drinking
- From the main entrance to the dining area (bar area only), there is level access.
- There is background music sometimes.
- We are able to offer reading glasses upon request.
- The table and plates are in clear, white plates against darker coloured tables.
- We cater for vegetarian specific diets.
Our rooms
- The entrance to our rooms and the interior passages between the entrance and the rooms are not accessible due to several steps on entry and within the hotel.


GETTING AROUND OUTSIDE
Main entrance from outside
- From the main entrance of the pub to the street, there is level access.
CUSTOMER CARE SUPPORT
Accessibility equipment
• We can provide water bowls for assistance dogs on request.
• The nearest toliet area for assistance dogs is located 5 minutes’ walk away, our nearest grassy area.
Emergency evacuation procedures
- We do not have a flashing fire alarm nor specific emergency evacuation procedures for disabled visitors.
Customer care support
- Some staff have disability awareness training.
- Baby changing facilities and highchairs are not currently available.
This guide was last updated: 23 May 2022